Towing Service FAQ

If you have any questions please don’t hesitate to call or text us. We are more than happy to assist you in any way we can. 

We provide a wide range of towing services including emergency towing, roadside assistance, vehicle recovery, flat tire changes, jump starts, and lockout service.

Our response times vary based on your location and current demand, but we strive to be as prompt as possible, typically arriving within 30 to 60 minutes.

We cover the entire city of Edmonton and approximately 200km of its surrounding areas, all the way to Red Deer. Please call us with your specific location to confirm service availability.

    • Pricing depends on several factors such as the type of service, distance towed, and type of vehicle. Contact us for a detailed quote based on your specific needs.
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Yes, we have the equipment and expertise to safely tow motorcycles in addition to cars, trucks, and vans.

Ensure your safety first by moving to the side of the road if possible. Turn on your hazard lights, stay with your vehicle, and call us for immediate assistance.

While it's usually best to be present, if you can't be there, we can still tow your vehicle as long as you provide us with the necessary information and permissions beforehand.

We accept multiple payment methods, including cash, credit/debit cards, E-Transfer and sometimes mobile payments. Please confirm at the time of service.

Absolutely, we can tow your vehicle to the repair shop you prefer or recommend one from our network of trusted partners.

Please be ready to give us your name, location, type of vehicle, the nature of your vehicle's issue, and your contact information so we can provide efficient service.

Get to a Safe Spot
Turn on your hazard lights. If you can, move your car to a place where it's safe and away from traffic. This lowers the chance of more accidents and keeps you safe. If moving your car isn't an option, just turn on your hazard lights to warn other drivers.

Stay in Your Car
It's usually safest to stay in your car while you wait for the tow truck. This way, you're protected from traffic and bad weather. To stay safe, keep your windows up and doors locked.

If it's unsafe or not possible to stay in the car, move off the road. 

Make Sure You're Seen
Make your car easy to see, especially at night, by turning on the dome light inside. If you have them, put reflective triangles or cones around your car. This not only makes it safer for you but also helps the tow truck driver find you faster.

Communicate Clearly
Communicating clearly to the tow service can make everything go smoother and faster. This means you get help quicker and with less hassle.

Give Good Details
When you call for a tow, tell them exactly where you are, what kind of car you have, and why it needs to be towed. Giving clear and precise information means they can send the right help your way.

 

Zero Obligation.
No Risk.

Harsimran Singh Bhinder
Harsimran Singh Bhinder
Verified Google Review
Fully satisfied with there service, they provided updates whenever needed and delivered my vehicle on time as promised, Owner was very cooperative with everything, highly recommend them if needed any vehicle haul company
Teresa R
Teresa R
Verified Google Review
The Guys who came out to save me and my car from a dumb predicament were awesome! Fast and very friendly. Thank you!
Kemi Giwa
Kemi Giwa
Verified Google Review
I moved from Toronto to Edmonton and going with Jay was the best decision ever. Fast efficient and responsive.

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(780) 327-6000

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(780) 327-6000