Terms of Service

Terms of Service

1. Acceptance of Terms

Welcome to JAYHAUL LOGISTICS XPRESS INC. (“Company,” “we,” “us,” or “our”). By accessing or using our auto transport and towing services, including our website, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.

2. Service Description

JAYHAUL LOGISTICS XPRESS INC. offers comprehensive auto transport and towing services, including vehicle transport, roadside assistance, and related logistical services.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

4. Registration and Account

Certain features of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account. You agree to provide true, accurate, and current information in all registration and account activities.

5. Payment and Fees

Payment for our services is required according to our pricing and payment policies. You agree to provide valid billing and payment information and authorize us to charge your chosen payment method for all transactions associated with your account.

6. Cancellation and Refunds

Our cancellation and refund policies are available on our website. We encourage you to review these policies to understand the terms related to cancelling services and requesting refunds.

7. User Conduct

You agree to use our services lawfully and in compliance with all applicable laws and regulations. You will not:

  • Infringe on third-party rights, including intellectual property rights.
  • Transmit harmful, unlawful, or offensive content.
  • Disrupt or interfere with the operation of our services.
  • Undertake any action that damages our reputation or compromises the security of our services.

8. Intellectual Property

All content and materials available through our services, including on our website, are the property of Jayhaul Logistics Inc and are protected by intellectual property laws. You are prohibited from using, reproducing, or distributing our content without our explicit permission.

9. Privacy Policy

Your use of our services is also subject to our Privacy Policy, which describes how we handle personal information. We encourage you to review our Privacy Policy to understand our practices.

10. Termination

We reserve the right to suspend or terminate your account and access to our services if you violate these Terms of Service or engage in activities that are harmful or unlawful.

11. Disclaimers and Limitation of Liability

Our services are provided on an “as-is” basis without warranties of any kind. We shall not be liable for any damages arising from your use of our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

12. Governing Law

These Terms of Service are governed by the laws of Alberta, without giving effect to any principles of conflicts of law.

13. SMS Communications and Notifications

JAYHAUL LOGISTICS XPRESS INC provides service updates, scheduling notifications, and booking communications via SMS. By providing your mobile number and opting in, you consent to receive text messages related to your auto transport or towing inquiries and services.

  • Cancellation: You can cancel the SMS service at any time. Just text “STOP” to the shortcode or number sending the messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  • Assistance: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@jayhaul.ca or call (780) 327-6000.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

  • Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service requests. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website along with the “Last Updated” date. Your continued use of our services after such changes will constitute your acceptance of the new terms.

15. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:

PHONE: (780) 327-6000

EMAIL: info@ jayhaul .ca

Dispatch/Physical Address: 2001 8 St, Nisku, AB T9E 7Z1

Registered Corporate Office: 7807 24 Ave NW, Edmonton, AB T6K 3P4

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(780) 327-6000

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(780) 327-6000