Auto Transport FAQ

If you have any questions please don’t hesitate to call or text us. We are more than happy to assist you in any way we can. 

You can easily get a quote by filling out our online quote form (click here) with details about your vehicle and the shipping locations, or by calling our customer service.

Yes, your vehicle is fully insured against damage and loss from the moment we pick it up until delivery.

Delivery times vary based on distance, route, and weather conditions. We provide estimated delivery windows when you book your service.

Due to insurance and safety regulations, we generally advise against shipping personal items inside your vehicle.

We can transport a wide range of vehicles, including cars, trucks, motorcycles, and classic automobiles.

Yes, we offer door-to-door delivery for maximum convenience, subject to local restrictions and accessibility.

Open transport is more cost-effective and common, while enclosed transport provides additional protection against the elements and is recommended for luxury or classic cars.

Ensure your vehicle has no loose parts.

If you booked it as "running"  and is in operable condition, make sure that the vehicle:

  • Has at least a quarter tank of gas
  • The engine starts
  • The breaks work
  • The steering works
  • The driver's seat is clear and nothing is obstructing the windows 

We provide tracking updates so you can monitor your vehicle’s journey.

We accept various payment methods, including major credit cards, bank transfers, and secure online payments.

In the unlikely event of damage, document it upon delivery and contact us immediately. Our insurance will cover valid claims.

Yes, we offer transport services between the United States and Canada, including all necessary customs paperwork.

You or your authorized representative must be present to sign the inspection report and receive the vehicle. 

You or your authorized representative must be present to sign the inspection report and receive the vehicle. 

Zero Obligation.
No Risk.

Harsimran Singh Bhinder
Harsimran Singh Bhinder
Verified Google Review
Fully satisfied with there service, they provided updates whenever needed and delivered my vehicle on time as promised, Owner was very cooperative with everything, highly recommend them if needed any vehicle haul company
Teresa R
Teresa R
Verified Google Review
The Guys who came out to save me and my car from a dumb predicament were awesome! Fast and very friendly. Thank you!
Kemi Giwa
Kemi Giwa
Verified Google Review
I moved from Toronto to Edmonton and going with Jay was the best decision ever. Fast efficient and responsive.

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(780) 327-6000

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(780) 327-6000