privacy Policy

1. Introduction

This Privacy Policy outlines how JAYHAUL LOGISTICS XPRESS INC (“we,” “us,” or “our”) collects, uses, and discloses your personal information in the conduct of our auto transport and towing services. If you have any questions or concerns regarding this policy or our practices, please reach out to our dedicated team for assistance.

2. Information We Collect

We collect the following personal information:

Name and contact details (address, email, phone number)
Vehicle information (make, model, year, VIN)
Billing details, including credit card and banking information
Location data for vehicle pick-up and delivery
Photographs or videos of vehicles for transport documentation
Any other information you provide with consent

3. Purpose of Data Use

We use personal information for:

Providing towing and transport services
Administrative tasks such as billing, scheduling, and service quality improvement
Communicating with you and responding to inquiries
Emergency services and roadside assistance
Complying with legal, regulatory, and professional obligations
Conducting market research and customer satisfaction surveys (with your consent)
Other purposes as consented by you or as required by law

4. Disclosure of Personal Information

We may share personal information with:

Service providers and subcontractors for service fulfillment
Payment processors for billing and payment purposes
Legal and regulatory authorities as required by law
Business partners and third parties with whom we have mutual business arrangements (with your consent)

5. Mobile Messaging Compliance

We obtain SMS consent through our website quote and contact forms where users must manually check an optional box to opt-in. This consent is used exclusively to provide requested service updates and booking information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Website Data Collection

Our website tracks certain information such as IP addresses, page requests, and browser types. Cookies are used to enhance user experience, with an option for you to opt out. We employ third-party services like Google Analytics for aggregated, anonymized website traffic analysis.

7. External Links

Our website may feature links to external sites not governed by this Privacy Policy. We encourage reviewing their privacy policies individually.

8. Access and Correction

You are entitled to request access to, copies of, or corrections to your personal information within our custody, subject to certain legal restrictions.

9. Data Accuracy

We are committed to maintaining accurate records and welcome your input to correct any inaccuracies.

10. Data Security

We implement robust physical, technological, and administrative safeguards to protect your personal information, recognizing that no security system is infallible.

11. Data Retention

We retain personal information as long as necessary for legal, regulatory, and business purposes, securely disposing of it when it is no longer needed.

12. Contact Us

For inquiries related to:

Accessing or correcting your personal information
Opting out of marketing communications
Withdrawing consent for data use
Questions about this Privacy Policy

Please contact our staff by one of the methods below:

For questions or concerns regarding these Terms of Service, please contact us at:

PHONE: (780) 327-6000

EMAIL: info@ jayhaul .ca

Dispatch/Physical Address: 2001 8 St, Nisku, AB T9E 7Z1

Registered Corporate Office: 7807 24 Ave NW, Edmonton, AB T6K 3P4

privacy Policy

privacy Policy

1. Introduction

2. Information We Collect

3. Purpose of Data Use

4. Disclosure of Personal Information

5. Mobile Messaging Compliance

6. Website Data Collection

7. External Links

8. Access and Correction

9. Data Accuracy

10. Data Security

11. Data Retention

12. Contact Us

Auto Transport

Towing

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